Return & Refund Policy

Effective Date: July 25, 2026

At Ghosty Golf, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

30-Day Return Policy

We accept returns within 30 days of the date you receive your order.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.

• Be in its original packaging.

• Include all original accessories, tags, and documentation (if applicable).

• Be accompanied by proof of purchase, such as your order confirmation or receipt.

Non-Returnable Items

The following items cannot be returned unless they are defective or damaged upon arrival:

• Gift cards

• Final sale or clearance items

• Personalized or custom-made products

• Items that have been used, damaged, or altered by the customer

How to Start a Return

To request a return, please contact our customer support team before sending your item back.

Email: contact@ghostygolf.com

Phone: +1 (872) 243-0338

Please include:

• Your order number

• The reason for the return

• Photos of the item if it is damaged or defective

Once your return request is approved, we will provide instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.

• The item is defective.

• We shipped the wrong item.

We recommend using a trackable shipping service, as we are not responsible for returned packages lost in transit.

Refunds

After we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact us at contact@ghostygolf.com.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled, but it may be eligible for return under this Return & Refund Policy.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Ghosty Golf

Website: https://ghostygolf.myshopify.com

Email: contact@ghostygolf.com

Phone: +1 (872) 243-0338

Address:
2816 E Illinois Ave
Dallas, TX 75216
United States